Log in to your Amazon account through a web browser and go to the Manage Devices page. If your Kindle won’t turn on-or you can’t find the option in the menu-you can check the serial number on the Amazon website. You’re still looking for “Device Info.” Find Your Kindle Serial Number Through Amazon Note: If you have an older Kindle (or are using an old version of the Kindle software), the menus might look a little different.
You can see “G000PP” in this example, which corresponds to a Kindle Paperwhite 4 (You’ll be able to compare your prefix in the table below.). You’re looking for the first block of characters. Under “Serial Number,” you’ll see the serial number of the Kindle. Tap “Device Options” on the Settings screen. To check the serial number on the device itself, go to your Kindle’s home page and tap the three little dots in the top right to open the menu. Find Your Kindle Serial Number in the Device Menu (The prefix is the set of letters at the beginning of the serial number.) There are two ways to check it. Each model has its own unique set of prefixes. The easiest way to find out which Kindle you have is by using its serial number.
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